Health New England Be Healthy TM Member Services: 

Our member services team is here to help answer your questions related to Health New England Be Healthy TM plans. Give us a call Monday through Friday from 8:00 a.m. to 6:00 p.m.

Local: (413) 788-0123 
Toll-free: (800) 786-9999 
TTY/TDD: (800) 439-2370


MassHealth Customer Service Center:

For questions about your MassHealth application or enrollment, contact MassHealth directly. They are available Monday through Friday from 8:30 a.m. to 5:00 p.m. Interpreter service is available.

Toll-Free: (800) 841-2900
TTY/TDD: (800) 497-4648
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Massachusetts Behavioral Health Partnership Member Engagement Center:
 

For questions about Behavioral Health Services, call our partner the Massachusetts Behavioral Health Partnership (MBHP) for information about mental health and substance abuse services. MBHP is open 24 hours a day, 7 days a week.

Toll-free: (800) 495-0086 
TTY/TDD: (877) 509-6981 
Learn More >