Healthy Directions Web Portal
powered by WebMD® Health Services

Health New England has partnered with WebMD Health Services to bring you your own Healthy Directions Web Portal.

The portal is your one-stop shop for health and wellness information, tools and resources. To access the portal, follow these steps: 

  • Type the following URL into your browser: webmdhealth.com/hne.
  • Once you have logged in to your Healthy Directions Web Portal, please take the Comprehensive Health Appraisal.

This provides important information to help us assist you in managing your health. We ask that you complete this assessment within the first 90 days of membership in your plan.

If you have questions, contact Member Services at: (877) 443-3314 or TTY 711,8:00 a.m. to 8:00 p.m., Monday through Friday (October 1 through March 31: 8:00 a.m. to 8:00 p.m., 7 days a week). You can also contact our Healthy Directions team at: healthydirections@hne.com


What’s in it for me?

  • A comprehensive health appraisal with a detailed health risk report and recommendations for improvement
  • Self-management tools to help you maintain or improve in areas such as: 
    • Exercise
    • Nutrition
    • Smoking cessation
    • Stress management
    • Emotional health
    • Weight management 
  • Health trackers to help you follow your medical, health and wellness goals
  • A symptom checker
  • Health and medical information from the Healthwise® library
  • Healthy recipes 
  • Self-help videos
  • A personal health record
  • Easy access on your smartphone with the WebMD app

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Last updated 10/1/19