Healthy Directions Web Portal
powered by WebMD ONE® 

Health New England has partnered with WebMD ONE® to bring you your own Healthy Directions Web Portal.

The portal is your one-stop shop for health and wellness information, tools and resources. To access the portal, follow these steps: 

  • Type the following URL into your browser: webmdhealth.com/hne.
  • Once you have logged in to your Healthy Directions Web Portal, please take the Comprehensive Health Assessment.

This provides important information to help us assist you in managing your health. We ask that you complete this assessment within the first 90 days of membership in your plan.

If you have questions, contact Member Services at: (877) 443-3314 or TTY 711,8:00 a.m. to 8:00 p.m., Monday through Friday (October 1 through March 31: 8:00 a.m. to 8:00 p.m., 7 days a week). You can also contact our Healthy Directions team at: healthydirections@hne.com


What’s in it for me?

You get a comprehensive health assessment with a detailed health risk report and recommendations for improvement.


The Daily Habits tool to help you maintain or improve in areas such as:

  • Exercise
  • Nutrition
  • Tobacco cessation
  • Stress management
  • Emotional health
  • Weight management
  • Sleep


Other Portal Features Include:
  • Health trackers to help you follow your medical, health and wellness goals
  • A symptom 
  • A search tool for information about specific medical topics and general well-being tips
  • Healthy recipes
  • Self-help videos
  • A personal health record
  • Easy access on your smartphone with the WebMD ONE® app



Last updated 10/1/20