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Phone Scam Alert
We’ve been made aware of a telephone scam targeting Health New England Medicare members, asking for their Medicare number. Health New England would never call asking for your Medicare number. Please protect yourself from Medicare fraud and never give out your Medicare number or any personal information to any caller. Learn more from Medicare here.
COVID-19 Information and Alerts
COVID-19 Vaccine: For information about the COVID-19 vaccine, visit our COVID-19 Vaccine News page.
Alert: Please be aware of the heightened risk of scams and price gouging during times of financial disruption. Contact Health New England before purchasing an unsolicited health insurance policy or changing the terms of your current health insurance policy.
Attention: Health New England is not accepting walk-ins at this time. Visit the Coronavirus FAQs.
Free Coronavirus Symptom Checker available at buoy.com/mass.
Business Continuity Planning
• We are prepared to operate effectively under conditions of increased absenteeism or quarantine by utilizing our technological capabilities for associates to work from home, if necessary.
• Although the precautions to avoid the spread of COVID-19 may impact where staff works, we will still maintain full infrastructure capacity. This means we do not have to reduce critical functions because our day-to-day member and provider operations capabilities can be operated remotely minimizing impact to services and needed care.
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Free Medicare Information
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Live Zoom Webinars just for you. Free and easy to sign up!
Get access to U.S. board-certified physicians 24/7/365 through Teladoc.
Live in Massachusetts? Get more out of your Medicare plan. Our Medicare Advantage plans give you programs, tools and discounts to help you stay healthy.
A benefit worth smiling about. $250 towards dental services.
Coverage for hearing aids.
New OTC items available through FirstLine Benefits.
Coverage for eye exams, contacts and glasses.
Vision Care Benefits
Get the most out of your Medicare insurance. Find member resources, forms, benefit information and more here.
Call us at (413) 787-0010 (TTY: 711)Toll free at (877) 443-33148 a.m. - 8 p.m. / Mon - Fri (Oct. 1 - Mar. 31: 8 a.m. - 8 p.m. / 7 days a week)
Last Updated 10/1/2021