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Important Announcements and Alerts from Health New England
Alert: Please be aware of the heightened risk of scams and price gouging during times of financial disruption. Contact Health New England before purchasing an unsolicited health insurance policy or changing the terms of your current health insurance policy.
Attention: Health New England is not accepting walk-ins at this time. Visit the Coronavirus FAQs.
Free Coronavirus Symptom Checker available at buoy.com/mass.
Business Continuity Planning
• We are prepared to operate effectively under conditions of increased absenteeism or quarantine by utilizing our technological capabilities for associates to work from home, if necessary.
• Although the precautions to avoid the spread of COVID-19 may impact where staff works, we will still maintain full infrastructure capacity. This means we do not have to reduce critical functions because our day-to-day member and provider operations capabilities can be operated remotely minimizing impact to services and needed care.
Plans with medical coverage starting at $0/mo. Plans with medical and drug coverage combined starting at just $25/mo.
Health New England Medicare Advantage plans provide coverage and benefits beyond Original Medicare. These plans offer the convenience of medical, hospital, and, in most cases, drug coverage in one plan. Our Medicare Advantage plans provide additional benefits for services such as fitness, dental and hearing aids.
Health New England Medicare Supplement (Medigap) plans work with Original Medicare and they cover many of your cost-sharing amounts. These plans give you the flexibility to see any doctor throughout the U.S. who accepts Original Medicare. With Medicare Supplement plans, you can join a separate stand-alone prescription drug plan. Learn More >
MEMBER RESOURCES
Medicare Made Easy Guide
Medicare can be confusing! Our Medicare Made Easy Guide will help you understand the A, B, C and D’s of Medicare.
Find a Provider
Use our search tools to find participating primary care providers, specialists, hospitals, pharmacies and more.
Pharmacy & Prescription Benefits
Our Medicare Advantage Plan offers prescription drug coverage access to more than 60,000 retail pharmacies nationwide through our Pharmacy Benefit Manager, Optum Rx.
Resources
Find helpful information related to your rights and responsibilities, privacy and appointing a representative, grievances and appeals, quality programs, advance directives, and more.
Forms
Occasionally you will need to fill out forms for things like mail order prescriptions and allowance program reimbursements. You’ll find all of our forms here.
Contact Us
Our Member Services team is here to answer your questions related to Health New England Medicare Advantage plans.
Our team is here to answer any of your questions related to our Medicare plan options.
Medicare can be confusing. Here are some answers to the most common questions about Medicare.
At Health New England, we make it easy to enroll in one of our Medicare plans.
MemberMatters is our news site for members on HNEtalk.com. Here, you’ll find the most current news and information as it relates to your relationship with Health New England. Whether it’s updated plan information and guidelines, health-related news or community events – you’ll find it all on HNEtalk!
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Medicare evaluates plans based on a 5-star rating system. Star Ratings are calculated each year and may change from one year to the next.
Last Updated 10/1/2019