Alert: Please be aware of the heightened risk of scams and price gouging during times of financial disruption. Contact Health New England before purchasing an unsolicited health insurance policy or changing the terms of your current health insurance policy.

Attention: Health New England is not accepting walk-ins at this time.
Visit the Coronavirus FAQs.

Free Coronavirus Symptom Checker available at buoy.com/mass.

Business Continuity Planning

• We are prepared to operate effectively under conditions of increased absenteeism or quarantine by utilizing our technological capabilities for associates to work from home, if necessary.

• Although the precautions to avoid the spread of COVID-19 may impact where staff works, we will still maintain full infrastructure capacity. This means we do not have to reduce critical functions because our day-to-day member and provider operations capabilities can be operated remotely minimizing impact to services and needed care.