Mom's Meals | Western Mass Medicare Plan

Mom's Meals

Improving Life Through Better Nutrition at Home

At Health New England, we recognize the importance of having access to the right nutrition, which is why we have partnered with Mom's Meals®to provide meals for our Medicare Advantage members who have undergone outpatient joint replacement surgery, or have been discharged from an inpatient hospital stay, a skilled nursing facility (SNF), or a rehab stay.*

After discharge, if you qualify, you can receive fully-prepared, nutritious meals. Meals are delivered to your home at no cost to you. This home delivered meal benefit must be requested within 30 days after surgery or discharge.

Our Difference

Refrigerated – Ready to heat, eat and enjoy in minutes

Medically Tailored – Supports the needs of most common chronic conditions

Choice of Every Meal, Every Delivery**

Delivery to Any Address – No matter how remote

Compassionate Customer Service

*For the Baystate Health Preferred HMO plan, this benefit only applies to members who have been discharged from an inpatient hospital stay or a skilled nursing facility (SNF). **Initial deliveries will have a variety of meals based on dietary preferences

How It Works

1. If you qualify, Health New England's care management team will contact you to coordinate your request.

2. We will help you choose the nutritional option that is best for your health condition, and we’ll submit your request to Mom’s Meals on your behalf.

3. You will receive a welcome call from Mom's Meals. Then, your meals will be delivered directly to your home.

Health New England Medicare Advantage is an HMO, HMO-POS, and PPO Plan with a Medicare contract. Enrollment in Health New England Medicare Advantage depends on contract renewal. You must use Mom's Meals to receive this service. Other providers are available in our network. Health New England complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex. ATTENTION: If you speak any language other than English, language assistance services, free of charge, are available to you. Call (413) 787-0010 (TTY 711).

Health New England cumple con las leyes federales de derechos civiles aplicables y no discrimina por motivos de raza, color, nacionalidad, edad, discapacidad o sexo. ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al (413) 787-0010 (TTY 711). Health New England cumpre as leis de direitos civis federais aplicáveis e não exerce discriminação com base na raça, cor,nacionali-dade, idade, deficiência ou sexo. ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para (413) 787-0010 (TTY 711).