Learn About Massachusetts Medicare | 2023 Information

Additional Benefits Card, Medicare and COVID-19 News

News and Announcements

Effective May 12, 2023 - Changes to Over-the-Counter COVID-19 Test Kit Coverage: Health New England covered the costs of FDA-authorized, rapid, at-home COVID-19 tests and will continue to cover until the end of the public health emergency (PHE), which ended on May 11, 2023. Effective May 12, 2023, Health New England is no longer covering their cost. Any reimbursement requests for test kits purchased before May 12, 2023, must be submitted by November 11, 2023. Check this page for updates about member reimbursements. Read the Biden-Harris administration announcement here.
Questions About Your Additional Benefits Card? Our Member Services Department is experiencing longer than normal call wait times. If you have questions regarding your Health New England Additional Benefits card, please call the Health New England Additional Benefits Card Department at (833) 696-1085. A representative is available to assist you Monday – Friday, 8 a.m. to 8 p.m. Please note that your Health New England Additional Benefits card was delivered active and ready for use, no activation or pin number is required. Please refer to the letter your card was affixed to for instructions on how to use your card, or read this FAQ to learn more.
Important Message About What You Pay for Vaccines: Our plan covers most Part D vaccines at no cost to you even if you haven’t paid your deductible. Call Member Services for more information.
Important Message About What You Pay for Insulin: You won’t pay more than $35 for a one-month supply of each insulin product covered by our plan, no matter what cost-sharing tier it’s on even if you haven’t paid your deductible.

COVID-19 Information

COVID-19 Vaccine: For information about the COVID-19 vaccine, visit our COVID-19 Vaccine News page.

Alert: Please be aware of the heightened risk of scams and price gouging during times of financial disruption. Contact Health New England before purchasing an unsolicited health insurance policy or changing the terms of your current health insurance policy.

Attention: Health New England is not accepting walk-ins at this time.
Visit the Coronavirus FAQs.

Medicare Information Sessions

In-Person or Online - It's Your Choice

Click on the tabs below to view community session dates. Email us at msupport@hne.com to schedule a 1:1 meeting with one of our Western Massachusetts Medicare experts.

In-Person Sessions
Live Zoom Webinars

Jun

Online Webinar

Tuesday, June 06

12:00 p.m.

Jun

Online Webinar

Tuesday, June 20

9:00 a.m.

Jun

Online Webinar

Thursday, June 29

12:00 p.m.

Jul

Online Webinar

Thursday, July 06

9:00 a.m.

Jul

Online Webinar Medicare Made Easy

Monday, July 10

12:00 p.m.

Jul

Online Webinar

Monday, July 17

12:00 p.m.

Jul

Online Webinar Medicare Made Easy

Monday, July 24

2:00 p.m.

Jul

Online Webinar

Wednesday, July 26

9:00 a.m.

Aug

Online Webinar

Wednesday, August 09

12:00 p.m.

Aug

Online Webinar Medicare Made Easy

Thursday, August 10

9:00 a.m.

Aug

Online Webinar

Monday, August 21

9:00 a.m.

Aug

Online Webinar Medicare Made Easy

Tuesday, August 22

9:00 a.m.

Aug

Online Webinar

Thursday, August 31

12:00 p.m.

Sep

Online Webinar

Wednesday, September 06

9:00 a.m.

Sep

Online Webinar Medicare Made Easy

Thursday, September 14

4:00 p.m.

Sep

Online Webinar

Thursday, September 21

12:00 p.m.

Helpful Links:

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Last updated 12/9/22