Medicare Scam, Annual Enrollment Period and Other Alerts

News and Announcements

Attention Medicare Members:
- We have been made aware of a telephone scam affecting Medicare members. Callers have been asking for Medicare ID numbers and Social Security numbers. Do not give callers your Medicare HICN or SSN numbers or any personal information. Neither Health New England nor Medicare would call you asking for these numbers.

Questions About Your Additional Benefits Card? Please call the Health New England Additional Benefits Card Department at (833) 696-1085. A representative is available to assist you Monday – Friday, 8 a.m. to 8 p.m.

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Medicare Information Sessions

In-Person or Online - It's Your Choice

Click on the tabs below to view community session dates. Email us at msupport@hne.com to schedule a 1:1 meeting with one of our Western Massachusetts Medicare experts.

Fill out the form below. To find an upcoming session, please click on the "Session Date & Location" field. For best results, please view in Chrome, Edge or Safari.

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Questions? Call us from 8 a.m. - 8 p.m. / Monday - Friday at (413) 787-0010 (TTY: 711) or toll free at (877) 443-3314.

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Medicare Information Sessions

Name: Health New England
Address: One Monarch Place, Suite 1500, Springfield, MA, 01144
Telephone: (413) 787-0010