Medicare Wellness Fair, Annual Enrollment Period and Other Alerts

News and Announcements

Sign Up to Attend our September Wellness Fair: Wellness presentations, flu shots, blood pressure screenings and more!
Attention Medicare Members:
- We have been made aware of a telephone scam affecting Medicare members. Callers have been asking for Medicare ID numbers and Social Security numbers. Do not give callers your Medicare HICN or SSN numbers or any personal information. Neither Health New England nor Medicare would call you asking for these numbers.

Questions About Your Additional Benefits Card? Please call the Health New England Additional Benefits Card Department at (833) 696-1085. A representative is available to assist you Monday – Friday, 8 a.m. to 8 p.m.

Additional Benefits Card

Health New England Medicare Advantage has partnered with NationsBenefits® to give you an Additional Benefits Mastercard® Prepaid Card to pay for eligible items and approved services. Purchases can be made online through NationsBenefits® and at participating retail locations.

Your Additional Benefits Card is pre-loaded with benefit allowances* for:

Dental services
Wellness services, including weight management programs, fitness activities, acupuncture, activity tracker and plan-approved health related transportation
Over-the-Counter (OTC) care items
Preventive care rewards for completing annual well-care visit or physical exam; health assessment form; and home visit with Signify Health

Access to Funds on Your Additional Benefits Card

Your card includes funds that you can use to purchase eligible products and services. You can see what’s eligible for purchase at HNE.NationsBenefits.com or through the Benefits Pro® App. You must use your Additional Benefits Card to access dental and wellness allowances, OTC credits, and preventive care rewards. Reimbursement forms are no longer accepted for qualifying purchases/services.

Flexible Purchasing Options

You can use your Additional Benefits Card to:

Order online through the Benefits Pro® Portal at HNE.NationsBenefits.com, through the Benefits Pro® App, or by calling 877-465-9035 (TTY: 711) 8 a.m. - 8 p.m. Eastern Time, seven days a week.
Shop at participating locations, including:
- Walmart®
- Walgreens®
- Save-A-Lot®
- Market32®
- CVS®
- PriceRite®
- Stop & Shop®
- And more

Premier Experience

Going above and beyond your expectations with service that includes, but is not limited to:

Support from dedicated Member Experience Advisors
Two-day shipping on all items ordered through NationsBenefits®

Personalized Benefits Pro® Portal & App

Benefits Pro makes it easy to get the most out of your Additional Benefits Card program. Through the portal or app, you have access to see your Additional Benefits information and so much more.

You can easily:

Access online ordering
Activate and manage card
Check products and services eligibility
View available balance and transaction history
Update personal account information
Find participating retailers

Access your Benefits Pro® Portal by visiting HNE.NationsBenefits.com or scan the QR code below to download the Benefits Pro® App.

Need Help?

Member Experience Advisors are available 8 a.m. - 8 p.m. Eastern Time, seven days a week. Language support services are available free of charge.

Helpful Links:

Request Information

Learn how a Health New England Medicare plan can help you.

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Last Updated on 10/1/23