Your 2026 Over-The-Counter Benefit

Items that support good health don’t always come with a prescription. Vitamins, dental hygiene products, skin care, and more can be purchased over-the-counter. The list goes on, and it is ever changing according to your individual needs.

Fortunately, as a Health New England Medicare Advantage member, you can worry less about these expenses adding up. You get extra support in making these purchases through your Over-the-Counter (OTC) card through our new vendor, NationsBenefits®.

Every three months, money is added to your OTC benefit on your Additional Benefits Card, a Mastercard® Prepaid Card. You can use this card to purchase these OTC items without paying out of pocket. And, because the card is prepaid, there is no need to submit forms.

Please note that OTC credits expire at the end of each quarter (every three months).* So, it’s a good idea to think ahead and stock your cabinet with cold and flu medicine, first aid supplies, and other long-lasting necessities.

NB Cobrand.JPG

Depending on the Health New England Medicare Advantage plan you choose, you will receive: 

  • Compass (PPO): $65 allowance per quarter
  • Value: $65 allowance per quarter
  • Plus: $75 allowance per quarter
  • Premium: $75 allowance per quarter
  • Basic (No Rx): $100 allowance per quarter
  • Premium (No Rx): $100 allowance per quarter

What Can I Buy?

  • Cold and flu medicine
  • First-aid supplies
  • Vitamins and supplements
  • Toothpaste and mouthwash
  • Skin care products and sunscreen
  • Supports, wraps and more

Where Can I Use My Card?

Use your OTC allowance credits to purchase OTC products from certain retail pharmacy locations or by ordering from the NationsBenefits website, app or catalog. Participating locations include:

  • Walmart
  • Walgreens
  • CVS
  • Pricerite
  • Save-A-Lot
  • Stop & Shop
  • Market32
  • And more!

How to Use Your Benefits

Your Additional Benefits Card is pre-loaded with benefit allowances* for:
  • Dental services
  • Wellness services, including weight management programs, fitness activities, acupuncture, activity tracker and plan-approved health related transportation
  • Over-the-Counter (OTC) care items
  • Preventive care rewards for completing annual well-care visit or physical exam; health assessment form; and home visit with Signify Health

Flexible Purchasing Options

You can use your Additional Benefits Card to order online through the Benefits Pro® Portal at HNE.NationsBenefits.com, through the Benefits Pro® App, or by calling 877-465-9035 (TTY: 711) 8 a.m. - 8 p.m. Eastern Time, seven days a week.

* Your allowance amount and schedule depend on your plan allowance. You must use your Additional Benefits Card to access your dental and wellness allowances, OTC credits, and preventive care rewards. Reimbursement forms are no longer accepted for qualifying purchases/services.

Health New England Medicare Advantage is an HMO, HMO-POS, and PPO Plan with a Medicare contract. Enrollment in Health New England Medicare Advantage depends on contract renewal. Health New England complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex (including pregnancy, sexual orientation, and gender identity). ATTENTION: If you speak any language other than English, language assistance services, free of charge, are available to you. Call (413) 787-0010 or TTY 711. Health New England cumple con las leyes federales de derechos civiles aplicables y no discrimina por motivos de raza, color, nacionalidad, edad, discapacidad o sexo (incluyendo embarazo, orientación sexual e identidad de género). ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al (413) 787-0010 o TTY 711. Health New England cumpre as leis de direitos civis federais aplicáveis e não exerce discriminação com base na raça, cor, nacionalidade, idade, deficiência ou sexo (incluindo gravidez, orientação sexual e identidade de gênero). ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para (413) 787-0010 ou TTY 711.
Last Updated: 10/01/25