member Resources

Medicare can be confusing, but understanding your plan shouldn’t have to be. We have put together helpful resources to answer your questions and direct you to the information you need.

findhelp Community Resource Search Tool

Health New England members have access to the findhelp search tool, which is a social care network platform that connects members to verified social care providers that serve their community. Members can find support for financial assistance, food pantries, medical care, and other free or reduced-cost services. 

Need help during these difficult times?

The following community resources are available to assist seniors in Western Massachusetts during this pandemic crisis and throughout the year.

Western Mass Eldercare
(413) 538-9020
Greater Springfield Senior Services
(413) 781-8800
Life Path
(413) 773-5555, ext. 1230
Elder Services of Berkshire County
(413) 499-0524
Highland Valley Elder Services
(800) 322-0551
For Up-To-Date COVID-19 Related Information:
Please visit our Coronavirus FAQ page at and our Coverage page at

Additional Resources

 Last updated on 10/1/22