Medicare can be confusing, but understanding your plan shouldn’t have to be. We have put together helpful resources to answer your questions and direct you to the information you need.
The following community resources are available to assist seniors in Western Massachusetts during this pandemic crisis and throughout the year.
additional information
As a Health New England Medicare Advantage member, you are entitled to certain rights and responsibilities.
At Health New England, we know how important it is to protect your privacy at all times and in all settings.
We do our best to ensure that everything goes smoothly for you. However, if you do need to contact us regarding an initial decision, appeal, or grievance, there are several ways to do this.
Our Quality Management Program is in place to make sure that you get the best possible care and service.
Still looking for more information? We have compiled additional resources below, including links to more information on Federal and state programs.
Federal: Benefits Check Up Centers for Medicare & Medicaid Services (CMS) CMS Complaint Form Social Security Administration State Health Insurance Program (SHIP) U.S. Government Site for Medicare Massachusetts: 800AgeInfo Massachusetts Elder Affairs MassHealth (Medicaid) Prescription Advantage Serving the Information Needs of Everyone (SHINE)
Last updated on 10/1/20