Enjoy Our Medicare Sessions at Your Own Pace

The following videos cover the topics we typically discuss during our in-person sessions. While we miss seeing you face-to-face, we hope that you'll enjoy being able to watch from the comfort and safety of your own home and at a pace that's comfortable for you.

Medicare Plan
Options

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About Health New England

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Supplement
Plans

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Medicare
Advantage Plans

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How to
Enroll

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Always Here To Help!

Are you turning 65 or considering retiring? 


We know that navigating this process can be confusing. As your local health plan based right here in Western Massachusetts, we’re here to help you make an informed decision about selecting the coverage that best meets your needs. Our knowledgeable local team can answer your questions, explain how Medicare works, and help you understand your options.

It's Easy to Connect.

1. Give us a call. Speak personally with a member of our local Medicare team. You can reach us at (855) 460-0567.

2.  Fill out our online form and a Medicare representative will reach out to you directly.

3. Email Us and one of our Medicare team members will respond to you directly.

4. Virtual Sessions can be found on our sessions page here.

5. Reserve a seat at a FREE Medicare informational session. Due to COVID-19, sessions are subject to change. Visit us at our page or call us at (855) 450-3665 or TTY 711.

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Watch our 25 minute "Medicare Made Easy" video, which explains the different parts and considerations of Medicare. 
Video recorded in 2017.
medicare-team-4


Meet Our Staff-
Sarah, Lee, Kerry, Carla

Kerry* has been with Health New England for 20 years and has a strong background in customer service. Prior to joining the Medicare team in 2009, Kerry spent many years in Health New England’s Member Services Call Center. Kerry’s patience and warm approach in ensuring that our members understand how Medicare works makes her a true asset to our team.

Lee * joined Health New England seven years ago. Prior to that, Lee was, and still is, a registered nurse. To say Lee loves taking care of people would be an understatement; it is his passion! Lee is our dedicated local representative for Berkshire County, and he also helps our members throughout Western Massachusetts.

Sarah * has been with Health New England for 20 years and has a deep knowledge of Medicare and a strong commitment to customer service. Prior to becoming Medicare Sales Manager, Sarah was the Member Services Call Center Manager. It’s her goal to ensure our members understand their plans and get treated like family.

Carla * has been with Health New England for 15 years and works closely with our members in the community. She’s been with the Medicare team since 2009. She helps Medicare beneficiaries understand how Medicare works and ensures they know every option available to them. Carla recently won our company’s highest employee honor for her dedication and service to our Medicare members.

We look forward to getting to know you and helping you choose the Medicare plan that’s right for you. Thank you for your interest in Health New England.


* Licensed health insurance sales representative

HNE