2021 Additional Benefits

• Behavioral Health (including depression, mental health, substance use disorder and social case management)
• Complex Care Management
• Care Coordination
• Disease Management (including asthma, chronic obstructive pulmonary disease, congestive heart failure, coronary artery disease, diabetes and hypertension)

Health New England's Care Management team provides equitable, quality care and services to its culturally and linguistically diverse population, no matter the individual’s personal characteristics. Care Management's intent is to reduce health care inequities and disparities by implementing interventions for identified individuals who are likely to experience or are experiencing obstacles to health care services due to their race/ethnicity, language preference, gender identity, and/or sexual orientation. All of our Care Management Programs are offered to our members at no additional cost.

This program is available to help Medicare Advantage members plan a smooth transition after a hospital stay. We offer one-on-one support from a certified nurse at no additional cost. The nurse offers coaching that will help guide you before and during your transition to home or a rehabilitation facility.

Health New England offers eligible Medicare Advantage members a comprehensive in-home health visit with a medical professional at no additional cost. If you meet the criteria for eligibility, you will be contacted by our in-home health vendor to schedule a visit at your convenience in your home. The visit is nearly an hour of uninterrupted time with a licensed, board-certified medical provider who reviews your medical history and medications, and can answer your health questions.