Additional Resources

Find helpful community resources and savings programs below.

Medicare Member Resources

findhelp Community Resource Search Tool

Health New England members have access to the findhelp search tool, which is a social care network platform that connects members to verified social care providers that serve their community. Members can find support for financial assistance, food pantries, medical care, and other free or reduced-cost services. 

My Advocate®

Through My Advocate, we provide programs that can help eligible Medicare beneficiaries save money on their monthly Part B premium and prescription drugs. My Advocate will support you from start to finish, helping you to complete and submit the forms to the right Massachusetts state agency and then monitoring them through completion. There is no cost for you to apply. Learn more about My Advocate by calling (844) 794-2302 or by visiting:

Extra Help/Low Income Subsidy

Anyone who has Medicare can get Medicare prescription drug coverage. Some people with limited resources and income may be able to get Extra Help to pay for the costs — monthly premiums, annual deductibles, and prescription copayments — related to a Medicare prescription drug plan. Learn more at:

Medicare Savings Programs

You can get help paying your Medicare premiums from your state. In some cases, Medicare Savings Programs may also pay Medicare Part A (Hospital Insurance) and Medicare Part B (Medical Insurance) deductibles, coinsurance, and copayments if you meet certain conditions. Learn more at:

Aloe Care Health

Keep older adults and caregivers safer and more connected with state-of-the-art communication tools, fall detection, 24/7 emergency team access, and more. Save 20% off any Aloe Care system with code: CARE20

About Aloe Care


State and Federal Programs

Still looking for more information? We have compiled additional resources below, including links
to more information on Federal and state programs.

Massachusetts Elder Affairs
MassHealth (Medicaid)
Prescription Advantage
Serving the Information Needs of Everyone (SHINE)

Benefits Check Up
Centers for Medicare & Medicaid Services (CMS) 
CMS Complaint Form
Social Security Administration
State Health Insurance Program (SHIP)
U.S. Government Site for Medicare

Local Community Resources

The following community resources are available to assist seniors in Western Massachusetts throughout the year.

Western Mass Eldercare
(413) 538-9020
Greater Springfield Senior Services
(413) 781-8800
Life Path
(413) 773-5555, ext. 1230
Elder Services of Berkshire County
(413) 499-0524
Highland Valley Elder Services
(800) 322-0551
For Up-To-Date COVID-19 Related Information:
Please visit our Coronavirus FAQ page at and our Coverage page at