Find primary care providers, specialists, hospitals, pharmacies, eyewear providers and more.
PPO members - Find a PHCS or Multiplan provider.
Find participating urgent care facilities in the area.
Find participating hospitals in the area.
Search the Optum Health database for participating chiropractic providers.
Search Find an Altus Dental provider in your area.
Find participating lactation counseling providers in our network.
When you become eligible for Medicare, you have some important choices to make. One of the first is whether to get your Medicare benefits through Original Medicare or a Medicare Advantage plan.
To learn more about
Original Medicare, visit the Medicare website at medicare.gov.
For individuals who are already enrolled in Medicare, we offer comprehensive coverage with our Medicare Advantage plans. We also offer Medicare Supplement plans.
Health New England's Medicare Advantage plans, available for people already enrolled in Medicare, offer comprehensive coverage with our broad network of primary care providers, specialists and hospitals in Western Massachusetts and parts of Connecticut. Our plan options also include prescription drug coverage.
Learn More >
Call us at one of the phone numbers below if you need to speak to a representative.
Local: (413) 787-0010
Toll Free: (877) 443-3314
TTY/TDD: (800) 439-2370
8 a.m. - 8 p.m. / Mon - Fri
(Oct. 1 - Feb. 14: 8 a.m. - 8 p.m. / 7 days a week)
Toll Free: (800) 546-5677
TTY/TDD: (866) 706-4757
24 hours a day / 7 days a week