my.HealthNewEngland.org has replaced our previous HNEDirect member portal and our Mobile App. You will need to register for access – even if you have registered for HNEDirect in the past. Be sure to have your Health New England ID card ready when you register.

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If you are unable to login or are having technical issues with our site, please contact our Technical Support Line at (413) 233-3311 or toll-free at (855) 415-9978.