Find primary care providers, specialists, hospitals, pharmacies, eyewear providers and more.
PPO members - Find a PHCS or Multiplan provider.
Find participating urgent care facilities in the area.
Find participating hospitals in the area.
Search the Optum Health database for participating chiropractic providers.
Search Find an Altus Dental provider in your area.
Find participating lactation counseling providers in our network.
The right prescription medicine can be the key to getting and staying healthy. That means choosing the best medicines for your health and safety—and getting those medicines how and when you need them—really matters.
Prescription Drug coverage is included in most Health New England plans. And because members have many health care decisions to make, we also provide the support and information to help them make the best prescription drug choices for their health.
We’re committed to providing access to high quality care at an affordable price. One of the ways that we do this is by managing the use of high-cost items and services. Often, a generic alternative is available that works just as well, but costs a lot less.
Tools & Resources
Find a Pharmacy
Through our national pharmacy network, members can get medications at participating pharmacies wherever they are located, or at certain other pharmacies that do not have locations in Western Massachusetts.
Our Specialty Pharmacy covers prescriptions for certain specialty medicines for complex conditions like cancer, multiple sclerosis, and rheumatoid arthritis.
Save trips to the pharmacy with our Access 90 program.
Mail Order Pharmacy
If your plan includes our mail order benefit, you may be able to have your medicine delivered right to your home.
Please click on the form that you need and it will open in PDF format so you can print it.
Find a Drug
Use the HNE Drug Lookup to find the prescription drugs that we consider medically appropriate and cost effective to keep health care affordable for everyone.