Message from our President and CEO:
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Have Questions About the Coronavirus and What’s Covered by Health New England?
For the most updated information, read our Coronavirus FAQs.

Attention: Health New England is not accepting walk-ins at this time.
Visit the Contact Us page to learn how to reach us.

Alert: Please be aware of the heightened risk of scams and price gouging during times of financial disruption. Contact Health New England before purchasing an unsolicited health insurance policy or changing the terms of your current health insurance policy.

Who We Are

Health New England is a non-profit health plan serving members in Massachusetts. Our mission is to improve the health and lives of the people in our communities, and we are deeply committed to the individuals we serve every day.


We never compromise on the quality of that which makes us unique and valued.


We consider the impact, relevance, and value of all our decisions and actions.


We are committed to offering a genuine, warm human experience, no matter what.


Health New England members have access to U.S. board-certified physicians 24/7/365 through Teladoc ®. With Teladoc, you can request a phone, mobile app or online video consultation with a Teladoc physician to treat non-emergency medical issues such as colds and the flu, bronchitis, allergies, rashes and more.