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ATTENTION SNF/ECFs and FACILITIES: Please include your insurance liability information with your LOI
Please email, fax or mail us the Letter of Intent (LOI) to :
Health New England
Attn: Provider Contracting
One Monarch Place, Suite 1500
Springfield, MA 01144
We will review your letter and make a decision based on the information you provide and our current
needs. The review period for a decision is approximately 6 to 8 weeks from the date the letter was
received by Health New England. Once we make a decision, or if we need more information, we will
contact you either by phone or mail. If you have any questions, please email Provider Contracting at
Note: Applicable to Medical Providers: If a provider is currently participating with an Individual Practice
Association (IPA) or Physician Hospital Organization (PHO) the provider must contact the IPA or PHO to
discuss the process to join the HNE network.