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EmployerMatters Newsletter

EmployerMatters is our news site for employers on HNEtalk.com. Here, you’ll find the most current news and information as it relates to your relationship with Health New England. Whether it’s updated plan information and guidelines, health-related news or community events – you’ll find it all on HNEtalk!

Health New England Error in Health Connector Small Group Rates

At Health New England, we recently discovered that we made an error impacting the small group rates being charged for coverage obtained through Health Connector for Business. Rates on Health Connector for Business should be the same as coverage off the Exchange.

If you obtained group coverage through Health Connector for Business after Oct. 1, 2017, you may have been impacted by this error. We will contact impacted businesses directly with details about correct premiums and how refunds will be handled.

At Health New England, we are committed to providing the best possible service, which includes informing you of errors such as this. We apologize to you and Health Connector for Business for this error and want you to know that we appreciate your understanding and our continued relationship.

If you have any questions or concerns, please do not hesitate to reach out to your account representative.