Mail Order Pharmacy

The Convenience of Mail Order

If your plan includes our mail order benefit, you may be able to have your medicine delivered right to your home. In addition to the convenience of home delivery, this valuable benefit can mean lower co-payments and even let you plan ahead when you’ll be away from home for an extended time.

Here’s how:
1. Use our  Drug Look-up to see if your drugs qualify for Mail Order. 
2. Be sure that you’ve filled this prescription at least twice in a retail pharmacy.
3. Complete the OptumRx Home Delivery Mail Order Form and mail it with your prescription directly to:

Address:
OptumRx Home Delivery
P.O. Box 2975
Mission, KS 66201
Home Delivery Call Center number:
(800) 763-0044

Did you know you can manage your pharmacy benefits online through the Health New England Member Portal? Visit my.healthnewengland.org to get started.

Please note, the mail-order vendor does NOT apply to our Medicare Advantage Plans.