Provider Relations Key Contacts

For all questions or concerns, contact our Provider Relations team at (413) 233-3313 or (800) 842-4464, extension 5000 or click on the e-mail link under our team's name to contact us electronically.


Liane Comeau

Provider Relations Manager
(413) 233-3370
lcomeau@hne.com
      
Heidi Fijal
Senior Provider Relations Representative
(413) 233-3410
hfijal@hne.com 
 
Mary Humel

Senior Provider Relations Representative
(413) 233-3401
mhumel@hne.com
             
Christina Fusick

Senior Provider Relations Representative
(413) 233-3201
cfusick@hne.com


Or you can e-mail our team at  providerrelations@hne.com.

If you would like automatic e-mail notification on policy updates or notifications of changes you may register by clicking here: http://hnetalk.com/provider/ .

View our quick reference guide for access to all important provider contact information and online resources.  

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Important Vendor Contacts

eviCore (Formally MedSolutions)
(888) 693-3211

American Medical Response (AMR)
(866) 585-6438

Massachusetts Behavioral Health Partnership (MBHP)
(800) 495-0086


Magellan Rx Management

(800) 424-8325

Optum
(888) 676-7768