Health New England Specialty Partner Contacts 

As a health plan committed to finding ways to keep health care costs down, we partner with specialists with deep expertise in their fields to manage some of our programs. These specialty partners help us in many ways, including authorization management, prescription drug savings, specialty pharmaceutical solutions, chiropractic services, and behavioral health.

Our partners are available to work directly with our providers whether for a prior approval request or an inquiry.

Prior Approval Process

Providers should contact Health New England’s specialty partners directly (contact information below) for prior approval requests for the following services:

  • Chiropractic services
  • Durable medical equipment (DME)
  • Medicaid behavioral health services 
  • Non-emergency medical transportation 
  • Outpatient imaging services, genetic testing and sleep studies (and related sleep DME) 
  • Pharmacy services and specialty medications

Contact Information