MyHNE
HNEDirect
Find primary care providers, specialists, hospitals, pharmacies, eyewear providers and more.
PPO members - Find a PHCS or Multiplan provider.
Find participating urgent care facilities in the area.
Find participating hospitals in the area.
Search the Optum Health database for participating chiropractic providers.
Search Find an Altus Dental provider in your area.
Find participating lactation counseling providers in our network.
Health New England Specialty Partner Contacts
Prior Approval Process
Contact Information
Chiropractic Services
Durable Medical Equipment
Medicaid Behavioral Health Services
Non-Emergency Medical Transportation
Outpatient Imaging Services, Genetic Testing and Sleep Studies
Prior Authorization To obtain a prior authorization, or to access commonly used managed codes for Genetic Lab, Sleep Study Program or High Cost Imaging, log on to the eviCore portal. A username and password is required. When checking on a status or denial of an authorization, you may call eviCore at (888) 693-3211.
Pharmacy Services