EXECUTIVE LEADERSHIP TEAM

Meet Health New England’s executive leadership team who works hard to fulfill our mission of improving the health and lives of the people in our communities.


Maura C. McCaffrey, President and Chief Executive Officer

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Maura leads Health New England in its mission to improve the health and lives of the people in its communities. A wholly-owned subsidiary of Baystate Health, Health New England offers a range of health care plans in the commercial, Medicaid and Medicare markets. Maura is responsible for strategic and operational leadership of the non-profit health plan and its almost 200,000 members.


Prior to becoming CEO in April 2014, Maura served as Chief Operating Officer with responsibility for oversight of sales, business development and operations. In this role, she led Health New England in achieving its operating goals and expanding all lines of business.

She joined Health New England in 2002 as a clinical pharmacist, and took on positions of increased responsibility as Director and then Vice President of Pharmacy and Service Operations. In 2006, she was appointed Vice President of Marketing, Business Development and Medicare, responsible for business-development initiatives, such as launching the Medicare and Medicaid product lines. Prior to joining Health New England, she held various roles at the top pharmaceutical manufacturer, Eli Lilly.

Maura sits on several boards, including the Board of Directors for the Massachusetts Association of Health Plans, the national Health Plan Alliance, Western New England University, Economic Development Council and the Pioneer Valley Accountable Care. She is a member of the Baystate Health President’s Cabinet, Associated Health Insurance Plans, the Academy of Managed Care Pharmacists, and participates with Link to Libraries. Maura was recognized in Bay Path University’s Women Business Leaders Hall of Fame in 2015 and was named 2014 Business Woman of the Year by the Western Massachusetts Women’s Magazine.

She holds a Bachelor of Science degree in pharmaceutical sciences from the University of Rhode Island, where she was a recipient of the Rho Chi National Honor Society Award, and an MBA with a major in health care administration from Anna Maria College. She has participated in Executive Education programs at the Wharton School at the University of Pennsylvania and Babson College in Massachusetts, where she has also served as a mentor in the Babson Executive Women’s Leadership MBA program.

Ashley Allen, Vice President of Sales & Marketing

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Ashley’s responsibilities include overseeing the Marketing & Digital Strategy, Business Development and Sales departments.

Prior to joining the company, Ashley was with FirstCare Health Plan, in Austin, Texas, where she was Senior Vice President of Marketing and Sales. Her career also includes more than 20 years at Blue Cross Blue Shield of Florida, where she served in various leadership roles in sales, marketing, strategy and business planning. Her most recent position there was Senior Director of Sales and Distribution.

She holds a bachelor’s degree in advertising, a master’s degree in health administration and an MBA with a focus in marketing from the University of Florida.

Ken Bernard, Vice President of Information Technology

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Ken’s responsibilities include aligning Health New England’s Information Technology portfolio with the company’s needs and strategy.

He joined the company in 2010 as Director of IT Applications and subsequently took on responsibility for IT Operations and Infrastructure. Ken has extensive IT experience as a consultant and in leadership positions at several Fortune 500 companies. In addition to health care experience, Ken has a background in insurance and other financial service industries.

He holds a Bachelor of Science degree in computer science from the University of Massachusetts and an MBA from Western New England University.

Laurie Gianturco, MD, Vice President and
Chief Medical Officer

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Dr. Gianturco is involved in all aspects of the organization’s medical management.

Prior to joining Health New England, she was Chair of Radiology at Baystate Medical Center and President of Radiology and Imaging Inc, the largest private radiology practice in Massachusetts. In addition, she has held other positions as Chief of Nuclear Medicine and Course Director for Nuclear Medicine and Nuclear Cardiology at Baystate Medical Center and at the VA Boston Health Care System.

Dr. Gianturco holds a bachelor’s degree, with honors, from Bryn Mawr College, and a medical degree from the University of North Carolina. She completed her internship in internal medicine at Washington Hospital Center, and her residency in diagnostic radiology at George Washington University Hospital in Washington, D.C,. and Beth Israel Hospital in Boston. She completed fellowships in interventional radiology at Beth Israel Hospital and body imaging at Massachusetts General Hospital in Boston. She is board-certified in radiology and nuclear medicine. She has twice been selected as one of the “Best Doctors in America.”

Jody Gross, Vice President of Operations and
Government Programs

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Jody has overall responsibility for Member Services, Enrollment, Claims, Government Program Operations and Government Programs Sales. Prior to this position, he served as Vice President of Sales, where he developed and executed the sales and retention strategy for the Commercial, Medicare and Medicaid lines of business.

Jody joined the company in 2001 and has served in various positions in finance and business development. From tracking cost-saving initiatives to creating and monitoring an extensive annual medical budget, he gained a perspective on all functional areas within Health New England.

He holds a Bachelor of Science degree in finance from Bryant College and an MBA from the University of Connecticut. He has participated in the Tuck Executive Education Program at Dartmouth College in leadership and strategy, graduated from the Massachusetts Health Leadership College and has obtained his Lominger® certification in interviewing and professional development. He also holds Health Insurance Producers licenses in both Massachusetts and Connecticut.

Amy B. Trombley, Vice President and Chief Talent Officer

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Amy oversees the human capital processes of talent acquisition, employee relations, compensation, benefits, and training and organizational development as well as business process improvement at Health New England. She has a passion for solving problems, developing executives and leaders to their full potential and achieving top-rate business results.

Amy joined Health New England in 1992 as Vice President of Human Resources, where she created an environment of high-performance through a coaching culture of integrated competency models, leadership development, and the building of emotional intelligence and self awareness in leaders and associates alike. She formerly served as Vice President of Human Resources at Monarch Capital Corporation and has held several senior level human resources positions with The Travelers, Connecticut Mutual Life Insurance Company, and ShopRite Supermarkets.

She holds a bachelor’s degree in psychology from Westfield State College and a master’s degree in organizational development from The American International College. She holds a number of professional certifications, including as a Myers-Briggs Master Practitioner®; a Woodstone® Certified Executive Coach; and an Interstrength® Certified Professional—Interactions Styles, Temperament, and Cognitive Dynamics and the Bar-On EQiTM and Bar-on EQ 360TM. She is also certified in the Korn Ferry Lominger suite of products including Leadership Architect and Interview Architect.


For more information about our organization and our parent company, view the Baystate Health Annual Report.