COVID-19 Vaccine News

Updated  2/18/21

Phase 2 – Group 2 Vaccination Eligibility Update

As of February 18, Massachusetts has expanded who is eligible to receive the COVID-19 vaccine to include the following:

  • Individuals age 65 or older 
  • Individuals with two or more specific medical conditions, listed here
  • Residents and staff of public and private low income and affordable senior housing 

For more information, go to https://www.mass.gov/covid-19-vaccine. To find a vaccination location, visit https://vaxfinder.mass.gov/. Please be aware that scheduling delays may occur as the vaccine supply is limited.


    Massachusetts Caregiver/Companion COVID-19 Vaccine Eligibility
    As of February 11, an individual who accompanies a person age 75 or older to one of four mass vaccination sites to receive the vaccine will be eligible to receive the vaccine too, if they have an appointment booked. Learn more about this new program.


    New Call Center

    The Baker-Polito Administration has established a new call center dedicated to helping residents 75 and older more easily schedule an appointment if they do not have internet or are unable to use the state's website. The call center will be staffed with over 500 representatives who can provide live phone support to assist residents with booking an appointment. The line will be open Monday through Friday from 8:30 a.m. – 5:00 p.m. Live call center workers will be available in English and Spanish, and 100 additional languages will be available through translators.

    The line can be accessed by dialing 2–1–1 and selecting the prompt for “Help Scheduling a Vaccine Appointment.” Residents may have to wait on the line given expected high call volume.


    As of February 1, 2021, individuals aged 75 and older are eligible to receive the COVID-19 vaccine in the Commonwealth of Massachusetts. See below for how to schedule an appointment. Please be aware that scheduling delays may occur.

    Finding a Vaccination Site 

    Click here to view a map and downloadable list of vaccination sitesThis map will be updated regularly as more vaccination sites are added. Check back often to find a site near you. There is no cost for the COVID-19 vaccine. Be sure to bring your Health New England member ID card (and your Medicare card, if you have one) with you to your vaccination appointment.  

    Information about how to schedule your appointment is available here: 

    COVID-19 Vaccinations for People Ages 75 and Older


    Health New England is monitoring the progress of upcoming vaccine solutions for COVID-19, including the Emergency Use Authorization of vaccine(s) for health care workers and high-risk patients. We plan to have regular updates as the local and national situation evolves, so that we can use the collective wisdom and experience of early use to guide our policies and procedures. In the meantime, we encourage you to continue to protect yourself against COVID-19 infection by wearing masks, social distancing, frequent handwashing, and avoiding gatherings in indoor spaces as much as possible. Health New England will be covering the cost of COVID-19 vaccine for members.

    For more information on vaccine distribution, visit Mass.gov/COVIDvaccine.




    Additional Information

    Learn more about COVID-19 vaccination at the links below: 

    Benefits of Getting Vaccinated

    COVID-19 Vaccine Frequently Asked Questions

    COVID-19 Vaccine FAQs from the CDC

    lnformación sobre las vacunas contra el COVID-19

    Dr. Tiwari Receiving the COVID-19 Vaccine

    Dr. Tiwari Receiving the COVID-19 Vaccine

    "On December 16, 2020 I got my COVID-19 Pfizer mRNA vaccine. Ever since the pandemic hit our country we all were hoping for cure, now the time has come to trust our science and healthcare who after decades of research been able to give us the mRNA vaccine. It did not happen overnight, but technology works. Thankfully I got in at the right place and right time! I encourage you to go get your vaccine, when it is available as I got mine.

    Day 2 post vaccination, symptoms are mild injection site pain, nasal congestion and mild headache". - Dr. Vishal Tiwari

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