Health New England
  • Find A Provider
  • Close button
  • Find A Drug
  • Search
  • Login
  • Menu button
    Menu
  • Close button
Member, Employer, Broker Portal

MyHNE

Login
Provider Portal

HNEDirect

Login
Members
Employers
Providers
Brokers
Find A Provider
Find A Drug
Member, Employer, Broker Portal

MyHNE

Login
Provider Portal

HNEDirect

Login
  • About
  • Careers
  • Plans
  • Pharmacy
  • Wellness
  • Community
  • Forms
  • Contact
  • Medicare
  • News

Members

  • Medicare
  • MassHealth
  • Need Insurance?
  • Care Management
  • GIC Members
  • Health Library

Employers

  • 834 Enrollment
  • Reference Guide
  • EZ Enroll
  • Machine Readable Data

Brokers

  • Become a Broker
  • Service Area Map
  • Enrollment
  • Contact Us
  • New Business Submission
  • Underwriting

Providers

  • Provider Manual
  • Become a Provider
  • Behavioral Health Survey
  • Resources
  • Provider Contacts
  • EOP Search

Members

  • Medicare
  • MassHealth
  • Need Insurance?
  • Care Management
  • GIC Members
  • Health Library

Employers

  • 834 Enrollment
  • Reference Guide
  • EZ Enroll
  • Machine Readable Data

Brokers

  • Become a Broker
  • Service Area Map
  • Enrollment
  • Contact Us
  • New Business Submission
  • Underwriting

Providers

  • Provider Manual
  • Become a Provider
  • Behavioral Health Survey
  • Resources
  • Provider Contacts
  • EOP Search

Interoperability APIs

tax forms

  • About
  • Careers
  • Plans
  • Pharmacy
  • Wellness
  • Community
  • Forms
  • Contact
  • Medicare
  • News

Provider Manual

Online Solutions

Information on HNEDirect.

HNEDirect Provider Online Services

HNEDirect Provider Portal Login

EOP/Negative Balance Report Online Lookup

Manual Sections

Member Information

Network Operations

Medical Management

Health Care Quality

Health New England Products and Benefits

Billing and Reimbursement

Payment Policies

Appeals

Online Solutions

Health New England

One Monarch Place, Suite 1500

Springfield, MA 01144 - 1500



Hours of Operation: 8:00 a.m. - 5:00 p.m.

Member Services Hours: 8:00 a.m. - 6:00 p.m.

Monday - Friday

Walk-In Hours: Due to COVID-19, we are not accepting walk-ins at this time.


Contact Member Services

Direct Line: (413) 787-4004

Toll Free: (800) 310-2835

TTY: 711


Privacy & Disclaimer Statement

Notice of Privacy Practices

Interoperability APIs

HNE Associates

Copyright © Health New England, Inc. All Rights Reserved

AboutCareersPlansPharmacyWellnessCommunityFormsContactMedicareNews

Members

MedicareMassHealthNeed Insurance?Care ManagementGIC MembersHealth Library

Employers

    834 EnrollmentReference GuideEZ EnrollMachine Readable Data

Brokers

    Become a BrokerService Area MapEnrollmentContact UsNew Business SubmissionUnderwriting

Providers

    Provider ManualBecome a ProviderBehavioral Health SurveyResourcesProvider ContactsEOP Search

Members

MedicareMassHealthNeed Insurance?Care ManagementGIC MembersHealth Library

Employers

834 EnrollmentReference GuideEZ EnrollMachine Readable Data

Brokers

Become a BrokerService Area MapEnrollmentContact UsNew Business SubmissionUnderwriting

Providers

Provider ManualBecome a ProviderBehavioral Health SurveyResourcesProvider ContactsEOP Search

Interoperability APIs

tax forms