At Health New England, we know you work hard to maintain a healthy lifestyle. Whether you are going to the gym, running a 5K road race, working to maintain a healthy diet and weight, or trying to quit tobacco use, we want to help you be successful. That’s why we have incentive and reimbursement programs to help support all that you are doing.

Health New England’s Wellness Reimbursement Program is here to support your healthy lifestyle choices!

You and your covered family members could receive a Maximum Reimbursement of $300 per Individual plan and $600 per Family plan per calendar year.

What Qualifies for Reimbursement?


Are you submitting a Family Reimbursement? The $600 Family Reimbursement can be split among covered family members, however the maximum reimbursement for each member cannot exceed $300. After submitting for one family member, additional members can be added by returning to the Reimbursement Details page and selecting a different family member under “Let’s Get Started.”


Some Employer Groups do not offer Wellness Reimbursement or might not cover all listed items. Please check your membership materials for details, or contact Member Services at (413) 787-4004 or toll-free at (800) 310-2835. For TTY/TTD, call (800) 439-2370.

Deadline: Requests for reimbursement must be submitted after the date of service/purchase and no later than March 31 of the following calendar year.

All reimbursements will be sent to the Subscriber’s address currently on file with Health New England. Maximum reimbursement is $300 per individual and $600 per family per calendar year.

Submit a Reimbursement Request
Please allow 2 – 4 weeks to process online submissions.

Don’t Like Digital Forms?
Call Member Services at (413) 787-4004 or toll-free at (800) 310-2835. For TTY/TTD, dial 711. Please allow 4 – 6 weeks from the received date to process paper forms.


Healthy Choices is designed to help you become a master of your health. By completing a few simple health activities during the year, you will gain a better understanding of your health and learn ways to better manage it. We encourage and reward you for taking important steps to improve and maintain your health.
Get Rewarded For Making Healthy Choices
Start earning points toward $25-$500 in rewards when you complete the health activities outlined below:
  • Complete your Health Assessment
  • Complete Your Biometrics Screening
  • Participate and successfully complete Health Activities for the current calendar year
*Restrictions apply:
  • You must be 18 years or older and have a valid Health New England Membership ID to be entered into any raffle.
  • You must be an HNE Plan Member on the date of the raffle drawing to be eligible for prizes.
  • Program applies to HNE’s Fully Funded and Self-Funded group insurance membership only.
  • Not all employer groups have program access. Have your benefits administrator contact the Healthy Directions team at healthydirections@hne.com to learn more about the program.

Have you been contemplating quitting tobacco use? As a Health New England member, you can now take advantage of our tobacco cessation program without having any prior health conditions. Health New England wants to help you achieve your goals and, as an added incentive, we will reimburse you up to $50 for attending a tobacco cessation class or hypnosis session.

Use the form below to apply for your tobacco cessation reimbursement and find a tobacco cessation program near you. This form has further instructions and details of what activities meet the reimbursement criteria.

You also can call Member Services to request a form at (413) 787-4004 or (800) 310-2835.

Healthy DIRECTIONS 

TOOLS & RESOURCES

HNE

Goal Setting

Our Healthy Directions portal, powered by WebMD® Health Services, is your one-stop shop for health and wellness information, tools, resources and incentive programs.

Physical Activity

Take advantage of the many Healthy Directions fitness programs and challenges.

Healthy
Eating

Get the latest information on healthy food choices from our Healthy Directions nutrition webinars.

Preventive

Care

Healthy Directions provides access to many preventive care resources including screenings and assessments.

We’re adding new programs all the time, so be sure to check back often.

If you have any questions or would like reference materials related to the activities above, please contact the Health Management Program Department at  healthydirections@hne.com.


DISCLAIMER:
All information contained on this website, including the preventive health recommendations, is for general information purposes only and should not be considered medical advice. For specific information or advice relating to your medical needs, please consult your primary care provider.